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Can Hair, Explained treat hair loss or medical conditions?

What the app does and doesn't do regarding medical hair concerns

Hair, Explained is a hair care guidance tool, not a medical service. We help you understand your hair type, find the right products, and build a care routine that works for you.

What we do:

  • Analyze your hair’s porosity, density, texture, and damage level

  • Recommend products based on your hair’s specific needs

  • Help you build and track a daily hair care routine

What we don’t do:

  • Diagnose medical conditions (alopecia, scalp disorders, hormonal hair loss)

  • Prescribe treatments or medications

  • Replace professional medical advice

If you’re experiencing unusual hair loss, scalp pain, or other health-related concerns, please consult a dermatologist or trichologist. They can provide a proper diagnosis and treatment plan.

We’re here for the care side of things — once you have a diagnosis, our app can still help you find gentle products and routines that work alongside your treatment.

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